Order Lead Times
| Order Type | Lead Time |
|---|---|
| Sample order (1–10 units) | 3–7 days after payment |
| Standard order (in-stock models) | 10–15 days after deposit |
| OEM order (logo & packaging) | 20–25 days after deposit and artwork approval |
| ODM / new product development | Per project agreement (typically 45–75 days) |
Peak season (August–December) lead times may extend by 3–5 days. We confirm exact schedules on your proforma invoice.
Trade Terms (Incoterms 2020)
- EXW Shenzhen — You arrange pickup from our factory; suitable if you have a consolidated freight forwarder in South China.
- FOB Shenzhen — Our default term. We handle export clearance and delivery to the port, and you nominate the carrier.
- CIF / CFR — Available to major ports on request; we quote freight at cost from our contracted forwarders.
- DAP / DDP — For sample and small orders via air express (DHL, FedEx, UPS).
Shipping Methods
- Sea freight (FCL / LCL) — The most economical option for bulk orders. Yantian and Shekou ports are both within 1 hour of our factory.
- Air freight — 5–8 days door to door; ideal for urgent restocking. Note: battery products require UN38.3 and MSDS documentation, which we provide.
- Express courier — For samples and small orders, 3–7 days worldwide, shipped on our DHL/FedEx accounts with freight charged at cost.
Packaging
Standard export packaging: color gift box (customizable for OEM), 5-layer corrugated master cartons, shock-absorbing inserts, and palletized loading for full containers. Drop-test reports are available for all standard carton designs. Each carton is labeled with model, quantity, gross/net weight, and carton dimensions for easy warehouse receiving.
Tracking & Support
You receive photos of goods before container loading, a packing list, and shipping documents (B/L or airway bill, commercial invoice, packing list, CO/FORM A where applicable) within 3 working days of shipment. For any question about your shipment, contact our team — we track every order until it reaches your warehouse.